5. Read the Speaking Strategy. Then read the speaking task and write answers to all the questions...

5. Read the Speaking Strategy. Then read the speaking task and write answers to all the questions below.

You are returning a gadget to a shop because one part of it is faulty. Discuss these four issues during your conversation with the shop assistant:

• What the gadget is and how much you paid for it.
• Which part of the gadget has a problem.
• When the problem started.
• What you want the shop to do.

1   What type of gadget did you buy?

     ________________________

2   How much did you pay for it?

     ________________________

3   Which part of the gadget has stopped working?

     ________________________

4   When did the problem start?

     ________________________

5   Do you want to exchange it or do you want to refund?

     ________________________